At KEY Intelligence we are committed to protect and respect your privacy in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Statement applies to the professional services we provide, our sales and marketing activities, and our recruitment.
Who Are we?
KEY Intelligence is an independent consultancy specialising in the delivery of technical and strategic Business Intelligence and Performance Management solutions to clients in the UK Social Care and Housing sectors
When do we collect personal data about you?
Why do we collect and use personal data?
We collect and use personal data mainly to perform customer service, and direct our sales and marketing activities. We also collect data about suppliers, partners and persons seeking a job or already working in our company.
We may use your information for the following purposes:
Our legal basis for collecting personal data
Collecting personal data based on consent
The collection of personal data based on consent will be done by using “Consent Forms” that will store documentation related to the consent given by you. Individual consents will always be stored in our systems for later audit and control.
Collecting personal data based on contracts
We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.
Collecting personal data based on legitimate interest
We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. To establish the basis for data collection, an assessment is made during which a likely mutual interest between KEY Intelligence and the individual person has been identified. This basis is primarily related to our sales and marketing purposes. We will always inform individuals about their privacy rights and the purpose for collecting personal data.
What type of personal data is collected?
We collect name, phone number, title and email address, in addition to your organisation’s name and contact information. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, documents, and emails.
If you apply for a job at KEY Intelligence, we collect the data you provide during the application process.
How long do we keep your personal data?
We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymised.
Your rights to your personal data
You have the following rights with respect to your personal data:
Any query about your Privacy Rights should be sent to info@keyintelligence.uk
Do we share your personal data?
We do not share, sell, rent, or trade your information with any third parties without your consent.
If required by law:
We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.
Use of service providers
We may use third parties to process personal data on our behalf. We are responsible for making sure they commit themselves to adhere to our Privacy Policy and applicable data protection legislation.
Changes to this privacy statement
KEY Intelligence reserves the right to amend this Privacy Statement at any time. We may be required to do so in the future to comply with changes to applicable European or UK regulations, in order to utilise new technologies or to improve your experience with us.
The latest version will always be found on our website. We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes.
If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites prior to the change taking effect.
Your right to complain with a supervisory authority
If you are unhappy with the way in which your personal data has been processed, you may, in the first instance, contact info@KEYintelligence.uk
If you remain dissatisfied, then you have the right to apply directly to the Information Commissioner’s Office (ICO), ico.org.uk