A strong sense
of Community

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Meet The Team

Constantly seeking
Improvement

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Meet The Team

Working to
inspire trust

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Meet The Team

KEY INTELLIGENCE IS BUILT UPON KEY VALUES.
THEY FORM THE CORE OF OUR STRATEGY, OUR PRACTICES, OUR HR POLICY, OUR ATTITUDES TO DELIVERY AND OUR RELATIONSHIP WITH YOU…
 

 

Our Key Values provide the foundation for everything we do.

Our strategy starts here.

They influence the way we view our role in this business; the development of our services; the way we treat our customers; and the quality and continuity of our personal development.

These three core principles are the driving force behind everything we do…

IMPROVE

We are constantly seeking ways to develop and improve: tweaks to reports and routines that might help a client save merely minutes in a week, or incremental improvements to documentation may help the next person to do the job that more efficiently.

When we are certain that an upgrade or a new platform may be of benefit to a client, we will be proactive in recommending that, although new technology for its own sake is never our aim.

We challenge our clients to do the same, and to take any opportunity to make small positive improvements to the way their organisations work.

COMMUNITY

Working closely as a team and in partnership with our clients is essential to the way we deliver our services.

Our clients need to feel secure in the fact that if they choose, they can maintain the solutions we develop, but with the extra comfort that we are still here to help again if required.

In an environment of disparate data sources, diverse business processes, different reporting requirements – not to mention our reliance on testers, data quality experts and IT infrastructure enablers – the ability to work collaboratively is essential for the success of both ourselves, and our clients.

We also appreciate that with so many public sector clients – all with an obligation to deliver eciency, accountability and value for money services for tax payers and citizens – that this must be our obligation too.

In addition, we are committed to supporting local community efforts. For example, Key Intelligence actively encourages recycling within its offices, and has recently become a sponsor our local Cricket Club in Stroud, which provides local residents of all ages the opportunity to play the sport and be part of a community.

We are also sponsors of Home-Start: a local charity that provides families with children under the age of 5 with support and friendship. It is charities like these that work in early intervention that help ensure fewer children go into care unnecessarily.

TRUST

Our technologists fully appreciate that confidentiality and data security are pivotal to the organisations we serve, and this awareness informs everything we do.

We are dedicated documenters – all work is carefully annotated and where relevant we produce detailed handover notes and maintenance guides.

Our documentation processes make it as easy as possible to trace data through its journey from initial capture to final presentation. This transparency is vital to ensure clients’ trust that their decisions are based on verifiable data.

Our meticulous time-recording and billing processes also mean that our clients can trust us to produce budgeted, accountable, value-for-money solutions.

“As we’ve been nearing completion of this project I’ve been minded to share with yourself and Jamie that I’ve never before worked with developers who have so quickly and expertly grasped what I have been aiming to achieve. It has been a pleasure working with you.”

PW from CBC

“You’ve done an amazing job on our report project. Well impressed – a work of art.”

LB from from LC CYPS

“The course you ran was very well received. You kept the group together and fulfilled all our requirements.”

JK from London Borough of Harrow ASC

“The BPM are extremely supportive and patient.”

NP from Waltham Forest Council – OT Service
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